FAQ

Frequently Asked Questions

Questions?

Browse our list to find answers to the top questions we hear from clients and prospects. Don’t see your question? Click the link below to let us know.

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If you have more questions about our technology or want to schedule a demo, get in touch. Our team works hard to answer inquiries as quickly as possible.

1. What is Tax Intelligence?

360º view of predictive tax information, enabling true planning and internally managed value added activities for companies. The net result is reduced overpayments to suppliers, improved cash flow, and material reduction of certain external consulting services. The concept moves the bar from hindsight, to foresight.

2. Is this a one-time analysis?

Unlike others who offer some level of analytics as a service, CypherTax is meant to be an ongoing process managed by the client, limiting some external services to mission-critical tax planning activities, and even supporting the process to stop the errors identified.

1. Is my data safe?

Yes, your data is safe. The CypherTax team includes several enterprise application specialists who have been securing data using the latest industry standards for years.

2. How is CypherTax different from other tax solutions?

The difference is the technology. CypherTax looks at significantly more data than other solutions to provide a much more accurate picture of your tax position. Our algorithms make many tax-related activities more efficient.  It can eliminate some, like samples, altogether.

3. Can I still leverage the institutional knowledge of our current service provider?

Absolutely! In fact, we prefer your service providers to be involved in the setup and maintenance of CypherTax after deployment. Their institutional knowledge is critical to success. And, implementing CypherTax can allow them to shift their focus to other value-added activities.

4. How long does it take to get CypherTax set up?

Users can benefit from using CypherTax in as little as a few days. That said, every company is different. The core CypherTax architecture is designed to be flexible and use significantly more data than other systems. The exact timing will depend on your business goals and data.

5. How can I see a CypherTax demonstration?
6. Do I have to pay more to access the features I need?

No, you do not have to pay more to access any of our product capabilities. All features are read-write by default, but super admins can designate new users with custom permissions. In other words, it’s up to the organization to determine who has access to which CypherTax features.

7. Will CypherTax replace my ERP?

No, CypherTax does not displace any of your existing technology. Instead, it complements your ERP and fills a gap in your tax management process. That said, CypherTax can provide a cost-effective alternative to other software for smaller firms with few transactions.

8. Is CypherTax a consulting firm?  

No, we are a technology product company, not a service provider. We rely on our consulting partners to support our clients with custom visualizations, processes, and analysis beyond the basic training provided during deployment.

9. Do I have to work with specific tax advisors to use CypherTax?

Not at all. We will support your tax advisor of choice with relevant training so they can operate  CypherTax effectively. In our experience, tax advisors love working with CypherTax users because our technology makes accessing the right information faster and easier. This, in turn, often results in a lower cost of services for CypherTax users.